In the wake of a second crash of a Malaysia Airlines plane in as many months, the company said it would offer full refunds to customers who want to cancel their tickets moving forward.
It was just a few months ago the carrier suffered another blow when flight MH370 disappeared.
Passengers can change or cancel their tickets without financial penalty until Thursday for travel throughout the rest of the year, the struggling national airline said. “In light of the MH17 incident, Malaysia Airlines will be waiving any change fees for passengers who wish to make changes to their itinerary to any MH destinations,” it said in a statement. “Passengers who wish to postpone or cancel their travel plans can obtain a refund, including for non refundable tickets.” source
A spokeswoman Sunday confirmed Malaysia Airlines would refund cancelled tickets in full, with the costs borne by the carrier.