A new lawsuit filed in Chicago last week alleges that beauty giant Ulta has been repackaging and reselling used makeup to its unsuspecting customers for years.
Attorney Tom Zimmerman told ABC7, “It is widespread knowledge that this practice has been occuring at Ulta for years.
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Zimmerman represents Meghan Devries, a Chicago woman who works in the beauty industry. She became suspicious about some of the products she purchased from Ulta.
A woman claiming to be a former Ulta employee first brought the allegations to light in early January.
Posting under the Twitter handle @fatinamxo, she wrote that whenever a customer returned a product, employees were instructed by Ulta to repackage or reseal the item and put it back on the shelf for sale. This practice, she said, included everything from makeup to hair and skincare products to fragrances as well as hairstyling tools.